Content on this page requires a newer version of Adobe Flash Player.

Get Adobe Flash player

Outsourcing

This process, by which companies outsource services to third parties, should provide a level of client satisfaction that should be measurable and subject to contractual guidelines.

 

Aspects like quality of service and fulfillment of goals tied to the operation should be addressed for the client’s satisfaction.
At PROXIMO GLOBAL BPO, we address the variables of success in outsourcing in the following way:

  • Availability of management: Our management is dedicated to the client’s goals and objectives, and responds directly to them.
  • Cultural affinity: Argentine society has European roots and a lot of North American influence, both socially and culturally there is a close relationship between our clients and the final clients.
  • Time zone: We operate in the United States time zone. There is just a 5 hour difference with Europe.
  • Costs: The cost of labor in Argentina offers clients the opportunity to access skilled resources at a lower cost than that of our clients’ native countries.
  • Experience: We not only add up the experience of each individual in our team, we are a company that has proven to be successful in offshore projects.
  • Infrastructure: We offer excellent service to our clients, and we have the capacity to expand as needed.